ORB, we value your trust and confidence.
We believe that we earn your trust and confidence when we continue to bring you exceptional products
and services for your home or office and do so in a very private and secure manner. We believe that
trust and confidence is sustained as we honor that commitment to you, day in and day out. This privacy
statement is applicable to the information we receive about you via t-ORB.com. We created this privacy
statement to inform you of our commitment to you.
WORKING TO MEET YOUR NEEDS THROUGH INFORMATION
IN THE COURSE OF DOING BUSINESS, WE COLLECT AND USE VARIOUS TYPES OF INFORMATION, SUCH
AS INFORMATION AVAILABLE FROM PUBLIC RECORDS AND MARKET RESEARCH, AS WELL AS INFORMATION YOU PROVIDE TO US.
WE USE THIS INFORMATION TO SERVE YOU AND TO HELP YOU LEARN MORE ABOUT HOME DIGITAL PRODUCTS.
We collect personally identifiable information from you, for example, when you purchase
a product from t-ORB.com, when you register on our website, complete a survey, or when you request
information from t-ORB.com.
The personal information we collect includes, for example, name, address preferences, credit
card information to process purchases, email addresses, click stream and navigation data.
Keeping information accurate
Keeping personal information accurate and up-to-date is very important. Our customer service
personnel are available to review the information we hold about you, such as your warranties and service
contracts, so that together we can confirm their accuracy. If you ever find that information about you is
incomplete, inaccurate or not current, we want to correct it. Please contact us through the contact mechanism
We bring you value and benefits, while honoring your preferences
When we accept your personal information we use it to provide you goods and services, establish
warranties and service contracts and to provide you quality customer services.
How and why information is shared
We limit who receives information and what type of information is shared. We share information
with the goal of bringing you innovative digital products and more choices.
Sharing information within t-ORB. To offer you a full suite of t-ORB digital home goods and
services, the personal information we have about you may be shared among the family of t-ORB companies as
permitted by law and our agreement with you.
Sharing information with companies that work for us. To assist us in offering you goods and
services, we may occasionally share information with companies that work for us, such as companies that process
your order or record your warranty information.
Sharing information with companies that bring you value. Personal information excluding credit
card information and Social Security numbers may be shared with other reputable organizations whose products and
services you may find beneficial.
Sharing information with others. We may provide your information as required by law or legal
process; to protect and defend the rights of t-ORB and under circumstances we believe reasonably necessary to
protect the personal safety of users, t-ORB, this site, or the public.
Additionally, the information that is collected when people visit this site tells t-ORB, for
example, the number of visits to the site, the average time spent on the site, the pages viewed by our visitors,
and the purchases of our visitors. This information allows us to make modifications to the content and design of
the web site to more effectively serve the interests of our visitors. t-ORB may provide aggregated and anonymized
data of this nature to third parties.
The site also collects your IP address to help administer our Web site. Some t-ORB.com pages use
cookies so that we can better serve you when you use and return to our site.
KEEPING YOUR INFORMATION SECURE
Keeping the personal information we collect about you secure is one of our most important
responsibilities. We value your trust and handle personal information with care. Our employees access
information about you when needed to complete your product purchase, maintain your service or warranty
agreements and otherwise meet your needs. We may also access information about you when considering a
request from you for additional services, honoring our agreement with you or when responding to requests
as required by law.
We safeguard information according to established security standards and procedures, and we
continually assess new technology for protecting information. Our employees are trained to understand and comply
with these information principles.
We believe that protecting the privacy of children is important. Our Web site is not designed to
specifically attract or interact with children 13 years and under.
t-ORB.com may contain links to other sites; however, we are not responsible for the content or the
privacy practices employed by the other sites. We encourage you to read these other privacy statements.
This policy is effective September, 2003. We may make and post changes to this
statement after September, 2003 in an effort to ensure you are clearly informed of any changes in
our information handling practices.
If you have questions or comments about our privacy practices, you can
submit them by clicking here. Or, contact
us through any of the means provided below.